How Nonprofits Can Get the Most from Their Technology Vendor

On this month’s episode of the Top Nonprofits Podcast, I (Emily Goodstein) leverage my experience as both a former software company staffer and non-profit employee to tackle this delicate topic.  Listen in and find out:

• Why shopping around, comparing your options and clearly determining your needs is so important... before you sign a contract

• Tips on how to make your reference research most effective (hint: the references that are provided by a specific company aren’t the only ones you need)

• What to share (and how to share it) with the staff at your software vendor for the most beneficial relationship

• Why regular meetings with your designated points of contact are so important

• Who to call in emergencies and non-emergencies and how to tell the two apart

• Which in person events are useful to attend and why (and how to get financial assistance to attend them)

• How to leverage online resources such as message boards to enhance your use of a specific software platform

I know what you’re thinking.  Will you really miss that much if you don’t take the time to nurture these types of relationship?  Yup!  Take a listen and find out...